emerchantpay

All Systems Operational

About This Site

Status page for emerchantpay, global leader for international online payment processing gateway services

emerchantpay.com ? Operational
90 days ago
100.0 % uptime
Today
FTP server ? Operational
90 days ago
100.0 % uptime
Today
STAGING ? Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (STAGING) ? Operational
Genesis - merchant console (STAGING) ? Operational
Genesis - web payment form (STAGING) ? Operational
Genesis - API (STAGING) ? Operational
Tokenization Vault (STAGING) Operational
KYC Service (STAGING) Operational
Onboarder (STAGING) Operational
Smart Router (STAGING) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ? Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
Smart Router (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Docs.emerchantpay.com ? Operational
90 days ago
100.0 % uptime
Today
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Gateway Platform Release Oct 15, 2025 14:55-15:55 UTC

On 15/10/25, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Posted on Oct 15, 2025 - 14:53 UTC
Oct 15, 2025

No incidents reported today.

Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 13:38 UTC
Scheduled - On 2025-10-14, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 14, 13:37 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 10, 12:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 11:52 UTC
Scheduled - On 2025-10-10, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 10, 11:50 UTC
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 10, 11:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:10 UTC
Scheduled - On 2025-10-10, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 10, 10:08 UTC
Oct 9, 2025
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 9, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 13:42 UTC
Scheduled - On 2025-10-09, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 9, 13:40 UTC
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 9, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:38 UTC
Scheduled - On 2025-10-09, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 9, 07:37 UTC
Oct 8, 2025
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 8, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 13:17 UTC
Scheduled - On 2025-10-08, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 8, 13:16 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 3, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:42 UTC
Scheduled - On 2025-10-03, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 3, 08:40 UTC
Oct 2, 2025
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 2, 14:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 14:00 UTC
Scheduled - On 2025-10-02, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 2, 13:57 UTC
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 2, 09:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 07:15 UTC
Scheduled - On 2025/10/02, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 2, 07:14 UTC
Oct 1, 2025

No incidents reported.