emerchantpay

All Systems Operational

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Status page for emerchantpay, global leader for international online payment processing gateway services

Uptime over the past 90 days. View historical uptime.
emerchantpay.com Operational
90 days ago
100.0 % uptime
Today
FTP server Operational
90 days ago
100.0 % uptime
Today
STAGING Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - API (STAGING) Operational
Tokenization Vault (STAGING) Operational
KYC Service (STAGING) Operational
Onboarder (STAGING) Operational
Smart Router (STAGING) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
Smart Router (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Docs.emerchantpay.com Operational
90 days ago
100.0 % uptime
Today
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Apr 8, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:45 UTC
Scheduled - On 2026-04-08, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Apr 8, 13:43 UTC
Apr 7, 2026
Gateway Platform Release
Completed - We confirm that the issue resulting in [INSERT APPROPRIATE; higher than usual level of API errors / decline rates etc] is now resolved. Service has been fully restored. Should you continue noticing any issues, please contact us at Tech-Support@emerchantpay.com.
Apr 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:30 UTC
Scheduled - On 2026-04-07, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Apr 7, 06:55 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

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