eMerchantPay
Identified - Dear Partner,

Notification of issues affecting: Genesis API (STAGING), Genesis - web payment form (STAGING), Genesis - merchant console (STAGING), Genesis - admin console (STAGING).

This notice is to inform you that we are currently experiencing ongoing issues affecting our STAGING environment. We have a major outage which is being resolved. The event started at 05 September 15:35 UTC Time and is still ongoing.

The PRODUCTION environment has NOT been impacted in any way or form.

Please accept our sincere apologies for this inconvenience. If you have any questions regarding this issue please contact us at Tech-Support@eMerchantPay.com

Kind Regards,
eMerchantPay Technical Support Team
Sep 6, 11:23 UTC

About This Site

Status page for eMerchantPay, global leader for international online payment processing gateway services

Agent Portal   ? Operational
emerchantpay.com   ? Operational
FTP server   ? Operational
Analysis backend   ? Operational
Genesis - API (PRODUCTION)   ? Operational
Genesis - web payment form (PRODUCTION)   ? Operational
Genesis - merchant console (PRODUCTION)   ? Operational
Genesis - admin console (PRODUCTION)   ? Operational
Genesis - API (STAGING)   ? Major Outage
Genesis - web payment form (STAGING)   ? Major Outage
Genesis - merchant console (STAGING)   ? Major Outage
Genesis - admin console (STAGING)   ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Genesis API (PRODUCTION) - response time
Fetching
Genesis - web payment form (PRODUCTION) - response time
Fetching
Genesis - merchant console (PRODUCTION) - response time
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Genesis - admin console (PRODUCTION) - response time
Fetching
Genesis - API (STAGING) - response time
Fetching
Genesis - web payment form (STAGING) - response time
Fetching
Genesis - merchant console (STAGING) - response time
Fetching
Genesis - admin console (STAGING) - response time
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Past Incidents
Sep 20, 2017

No incidents reported today.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.