emerchantpay
All Systems Operational

About This Site

Status page for emerchantpay, global leader for international online payment processing gateway services

Agent Portal   ? Operational
emerchantpay.com   ? Operational
FTP server   ? Operational
Analysis backend   ? Operational
Genesis - API (PRODUCTION)   ? Operational
Genesis - web payment form (PRODUCTION)   ? Operational
Genesis - merchant console (PRODUCTION)   ? Operational
Genesis - admin console (PRODUCTION)   ? Operational
Genesis - API (STAGING)   ? Operational
Genesis - web payment form (STAGING)   ? Operational
Genesis - merchant console (STAGING)   ? Operational
Genesis - admin console (STAGING)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Genesis API (PRODUCTION) - response time
Fetching
Genesis - web payment form (PRODUCTION) - response time
Fetching
Genesis - merchant console (PRODUCTION) - response time
Fetching
Genesis - admin console (PRODUCTION) - response time
Fetching
Genesis - API (STAGING) - response time
Fetching
Genesis - web payment form (STAGING) - response time
Fetching
Genesis - merchant console (STAGING) - response time
Fetching
Genesis - admin console (STAGING) - response time
Fetching
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018
Completed - The scheduled maintenance has been completed.
May 13, 07:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 05:26 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 05:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 8, 08:49 UTC
Scheduled - Dear Partners,

We have been informed by Visa about planned maintenance for one of VISA 3rd party services, providing 3D-Secure authentication services to Visa Issuers, they will be undertaking maintenance work on Sunday, 13 May 2018 between 03:00 GMT and 07:00 GMT.

During this maintenance window, 3DSecure for eCommerce services will be unavailable for a maximum of 120 minutes. Cardholders should still be able to complete transactions but without 3DSecure for eCommerce involvement.

In the meantime, if you have any questions or concerns, please contact Visa Client Services on your country specific telephone number or e-mail at customersupport@visa.com (office hours only).

If you have any questions or concerns in regards to this event please feel free to contact us at Tech-Support@emerchantpay.com.

Kind regards,

emerchantpay Technical Support Team
May 8, 08:34 UTC
May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.