emerchantpay

All Systems Operational

About This Site

Status page for emerchantpay, global leader for international online payment processing gateway services

Uptime over the past 90 days. View historical uptime.
emerchantpay.com ? Operational
90 days ago
100.0 % uptime
Today
FTP server ? Operational
90 days ago
100.0 % uptime
Today
STAGING ? Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (STAGING) ? Operational
Genesis - merchant console (STAGING) ? Operational
Genesis - web payment form (STAGING) ? Operational
Genesis - API (STAGING) ? Operational
Tokenization Vault (STAGING) Operational
KYC Service (STAGING) Operational
Onboarder (STAGING) Operational
Smart Router (STAGING) ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ? Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
Smart Router (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Docs.emerchantpay.com ? Operational
90 days ago
100.0 % uptime
Today
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Nov 3, 13:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 12:55 UTC
Scheduled - On 2025-11-03, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Nov 3, 12:53 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 31, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 14:38 UTC
Scheduled - On 2025-10-31, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 31, 14:37 UTC
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 31, 11:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 09:48 UTC
Scheduled - On 2025-10-31, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 31, 09:47 UTC
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 31, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 08:43 UTC
Scheduled - On 2025-10-31, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 31, 08:42 UTC
Oct 30, 2025
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 30, 15:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:17 UTC
Scheduled - On 2025-10-30, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 30, 15:16 UTC
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 30, 09:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 08:43 UTC
Scheduled - On 30/10/2025, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 30, 08:41 UTC
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 28, 13:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 12:55 UTC
Scheduled - On 2025-10-28, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 28, 12:54 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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