emerchantpay
Gateway Platform Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 06, 2026 - 14:30 UTC
Scheduled - On 2026-02-06, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Feb 6, 2026 14:30-15:30 UTC

About This Site

Status page for emerchantpay, global leader for international online payment processing gateway services

Uptime over the past 90 days. View historical uptime.
emerchantpay.com Operational
90 days ago
100.0 % uptime
Today
FTP server Operational
90 days ago
100.0 % uptime
Today
STAGING Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - API (STAGING) Operational
Tokenization Vault (STAGING) Operational
KYC Service (STAGING) Operational
Onboarder (STAGING) Operational
Smart Router (STAGING) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION Under Maintenance
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) Under Maintenance
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) Under Maintenance
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) Under Maintenance
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) Under Maintenance
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
Smart Router (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Under Maintenance
Billing API (PRODUCTION) Operational
Docs.emerchantpay.com Operational
90 days ago
100.0 % uptime
Today
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 6, 2026

Unresolved incident: Gateway Platform Release.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Feb 4, 14:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 12:47 UTC
Scheduled - On 2026-02-04, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Feb 4, 12:46 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 28, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:00 UTC
Scheduled - On 2026-01-28, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 28, 08:54 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

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