emerchantpay Status

emerchantpay

All Systems Operational

About This Site

Status page for emerchantpay, global leader for international online payment processing gateway services

Uptime over the past 90 days. View historical uptime.

emerchantpay.com Operational

90 days ago

100.0 % uptime

Today

FTP server Operational

90 days ago

100.0 % uptime

Today

STAGING Operational

90 days ago

100.0 % uptime

Today

Genesis - admin console (STAGING) Operational

Genesis - merchant console (STAGING) Operational

Genesis - web payment form (STAGING) Operational

Genesis - API (STAGING) Operational

Tokenization Vault (STAGING) Operational

KYC Service (STAGING) Operational

Onboarder (STAGING) Operational

Smart Router (STAGING) Operational

90 days ago

100.0 % uptime

Today

PRODUCTION Operational

90 days ago

99.99 % uptime

Today

Genesis - admin console (PRODUCTION) Operational

90 days ago

100.0 % uptime

Today

Genesis - merchant console (PRODUCTION) Operational

90 days ago

100.0 % uptime

Today

Genesis - web payment form (PRODUCTION) Operational

90 days ago

99.97 % uptime

Today

Genesis - API (PRODUCTION) Operational

90 days ago

99.97 % uptime

Today

Tokenization Vault (PRODUCTION) Operational

KYC Service (PRODUCTION) Operational

Onboarder (PRODUCTION) Operational

Smart Router (PRODUCTION) Operational

90 days ago

100.0 % uptime

Today

Docs.emerchantpay.com Operational

90 days ago

100.0 % uptime

Today

Partner Resource Centre Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Genesis API (PRODUCTION) - response time

Fetching

Genesis - web payment form (PRODUCTION) - response time

Fetching

Genesis - merchant console (PRODUCTION) - response time

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Genesis - admin console (PRODUCTION) - response time

Fetching

Genesis - API (STAGING) - response time

Fetching

Genesis - web payment form (STAGING) - response time

Fetching

Genesis - merchant console (STAGING) - response time

Fetching

Genesis - admin console (STAGING) - response time

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Past Incidents

Jan 20, 2025

No incidents reported today.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

Genesis Gateway Platform Release - 17-01-2025

Completed - The scheduled maintenance has been completed.
Jan 17, 15:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 14:42 UTC

Scheduled - For details on this release, please contact our technical support team at Tech-Support@emerchantpay.com

No interruptions in the processing are anticipated, but if you notice any issues, please let us know at our support email listed above.

Please accept our apologies for any inconveniences caused.
Jan 17, 14:40 UTC

Genesis Gateway Platform Release - 17-01-2025

Completed - The scheduled maintenance has been completed.
Jan 17, 10:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:25 UTC

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

Genesis Gateway Platform Release - 09-01-2025

Completed - The scheduled maintenance has been completed.
Jan 9, 18:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 17:25 UTC

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

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