Mastercard Intermittent Service Disruption - 30-11-2022
Incident Report for emerchantpay
Resolved
Dear Valued Partner,

We have been informed by Mastercard of an intermittent service disruption which has been identified and resolved on their end. The disruption occurred yesterday, the 30th of November 2022. The customers may have experienced failures for 3DS transactions.

Start: 30 November 2022, 08:24 UTC
End: 30 November 2022, 12:17 UTC

Mastercard Reference Number: INC000000273760

We remain at your disposal should you have any questions.

Kind Regards,
emerchantpay Tech-Support Team
Posted Dec 01, 2022 - 15:11 UTC
This incident affected: PRODUCTION (Genesis - merchant console (PRODUCTION), Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)).
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