We confirm that the issue resulting in [INSERT APPROPRIATE; higher than usual level of API errors / decline rates etc] is now resolved. Service has been fully restored. Should you continue noticing any issues, please contact us at Tech-Support@emerchantpay.com.
Posted Apr 07, 2026 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2026 - 07:30 UTC
Scheduled
On 2026-04-07, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Posted Apr 07, 2026 - 06:55 UTC
This scheduled maintenance affected: PRODUCTION (Genesis - admin console (PRODUCTION), Genesis - merchant console (PRODUCTION), Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION), Onboarder (PRODUCTION), Smart Router (PRODUCTION)).